“This is a thankful letter in recognition of the Paralegal James Hill’s outstanding performance in a LTB case on May 5, 2015. James took this case in an urgent sense after learning that I, the tenant, is still in the process of seeking legal help. Faced with my disadvantaged position, James reacted promptly and handled it in a professional manner while he himself was acting for another client in the same morning. The result turns out to be remarkable — he handled both cases successfully in getting what his clients claimed for. It has been proved that he has both a strong resolve and a set of skills to defend his clients and cases with merit. I am so impressed by Jame’s expertise and professionalism in the legal areas he is working on. But more importantly, I am struck by his humanitarian concern delivered to the weak class and those in need. I have to admit he is so far the best legal consul I ever had in Toronto. And I strongly recommend his service to all of you.” – A. Chen